Some email systems will flag email confirmations for your purchase as spam or junk and you may not see them in your inbox. You can usually fix this by going into your email inbox settings and adding tallahasseefilmfestival.com domain to your “safe sender” list or address book. You can contact us for a copy of your receipt, but rest assured, if your purchase went through and you were charged, we have your items on hold.
Tickets can be picked up prior to the showtime at the venue. Festival passes can be picked up during the festival dates at the festival box office, located in the Challenger Learning Center.